Not known Factual Statements About hollywood moving and storageI've a lot more beneficial reviews that destructive ones. I need not "blackmail" you, I'm self-confident that your sorry customer support will cost you more than enough organization as it's. Go ahead and make an effort to refute the vicious pack of truths I posted. Regardless of whether just one human being reads it and decides to go together with An additional organization, then I might be glad. Oh, and yet one more factor, Bobby...Because you enjoy responding to things a lot of, your response to the BBB grievance we filed is thanks on seven/15. I assume that given that your business has this type of challenging time currently being promptly, that you will be late for that in addition.
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Vicky was considerably understanding of our concerns but Bobby was argumentative, confrontational and condescending from the outset. Instead of providing an apology for his movers' late arrival and acknowledging that we experienced carried out in excess of four several hours of packing although we waited, he experienced the audacity to say that Vicky didn't tell my wife items she in actual fact did inform her whenever we at first employed Hollywood for the task (in essence contacting my wife a liar). Hey Bobby, here's a little customer support suggestion: The client is usually ideal...particularly when they actually are. He did offer you us a little refund at that point.
The people today at that location were being fantastic but couldn't do something about finding me what I initially buy. The truck they had was clean inside of but the skin was soiled as well as window was lined in Bugs. The truck carried out really very well but we needed to load it and my wifes car to receive every little thing in that we wanted to move and Indeed my spouse had to observe me all of the way from Louisiana to Arizona. I dont see how you can deal with a customer this fashion. Pretty Really Very Disatisfied with U Haul right now. Your Customer care is terrible. I'll most like not rent from U Haul yet again, saw loads of Penske trucks over the road and also When they are costlier I'd pay out just to be certain I get what I required. I'm still boiling around on WHY You'd Address A Shopper Using this method - !!!!!!! Lydia B. on six/two/2018 Rating:
They are so rude and Bobby would be the worst with customer service. Under no circumstances at any time contend with this firm for the reason that LA is full of other corporations which have been less expensive and much better.
Stop subsequent Kristen C. ten/2/2017 This is undoubtedly THE worst organization I have ever had the displeasure to handle. I started off in May possibly of the calendar year to do a partial shift from my household in Florida to my daughter in Tacoma, Wa
The complete moving process was discomfort-totally free-- I packed the packing containers myself and very little was damaged whenever they Came. The movers themselves were truly Qualified and produced issues really easy. So happy that I could get my whole daily life moved throughout state!
Maybe Afterwards 9/22/2016 Preceding assessment I was planning a shift from Sacramento place of California to Las Vegas, Nevada. I was receiving offers… I had been organizing a transfer from Sacramento place of California to Las Vegas, Nevada. I used to be getting offers from a lot of moving providers when these folks (Vicky and Bobby) at Hollywood Moving Speak to ME by means of e-mail and go more than $2,000+ less than the closest competitor. So I browse these YELP critiques and saw how negative HOLLYWOOD MOVING is but I employed Starving Learners again and again, only company I hollywood moving and storage ever used, who often showed up, in no way broke nearly anything, were courteous and they always had numerous bad critiques way too, they ended up not in Sacramento region, so I assumed "what could go Incorrect?" A LOT! "Vicky" at Hollywood mentioned "we do forty-50 loved ones moves per month, I Assure we is going to be there on that day!" She in fact places the "promise" in creating and despatched me some Angie's Record testimonials which, like YELP, were almost all damaging, only a few "extremely glowing" ones they or a person they knew wrote in, IMHO!
They gave me a greater level than the very first business I had initially employed, but I guess you receive Everything you buy.
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Today (Thursday): It has been five days. I identified as the company a few periods over the last number of times and no kinds buying up, and possess obtained no callback from Bobby or any individual else. I texted Hannes (who named back) to convey the company has him Doing work a two day job in Oregon and so they wont be down for in all probability An additional three times (IF they really go down soon after this transfer-of which he wasn't guaranteed.) I hoped to own this settled, but not one person with the company is even supplying me an opportunity.
Update: we had been Placing our box of Christmas ornaments within the garage and also the box sounded amusing. We opened the box to find some damaged ornaments and a lot of souvenir/sentimental ornaments just plain lacking.
The disorganization of the company is completely astonishing. The point that the mover (Hannes)-who is busy on web-site moving- is the only person who is getting the perfect time to contact/textual content us is absurd. I would like to point out- that the particular moving services had been good.
At this stage I explained to I would want an additional 250cf so as to load both of those mattresses & boxsprings, the glass desk best to my Dinette established and so on....generally they seperated bases from tops, chairs within the table etcetera.